Understand how visitors interact with your website
with customer journey analytics
What is customer journey
analytics?
Customer journey analytics is an in-depth insights dashboard that gives you an overview of how store visitors interact with your website. It is an enterprise-grade powerful feature for ecommerce conversions.
It gives you an insight into how they interact with product recommendations across different pages before they either convert or drop-off.
Why do you need customer
journey analytics?
Every store visitor’s behavior and path to conversion is different.
With customer journey analytics you can identify how an average online shopper across different customer segments tends to interact with your storefront.
It helps you identify loopholes that result in bounce offs, implement smarter product recommendation strategies and tailor buying experiences to increase conversions.
Get the app
Understand how visitors interact with your website with customer journey analytics
What is customer journey analytics?
Customer journey analytics is an in-depth insights dashboard that gives you an overview of how store visitors interact with your website. It is an enterprise-grade powerful feature for ecommerce conversions. It gives you an insight into how they interact with product recommendations across different pages before they either convert or drop-off.
Why do you need customer journey analytics?
Every store visitor’s behavior and path to conversion is different. With customer journey analytics you can identify how an average online shopper across different customer segments tends to interact with your storefront. It helps you identify loopholes that result in bounce offs, implement smarter product recommendation strategies and tailor buying experiences to increase conversions.
Get the appBenefits of customer journey analytics
Reduce bounce rate and drop-offs by 13%
Enable better shopping experiences
Boost your conversions by 23% with tailored strategies
How can you use customer journey analytics
on your Shopify store?
WISER leverages a powerful recommendation engine powered by machine learning and artificial
intelligence to process several customer and product data points at scale.
Shopify expert tips to use
customer journey mapping
and analytics
- Define a clear goal for customer journey mapping and the KPIs you want to improve
- Seek help from app success managers to help you derive insights from customer journey mapping
- Take note of how different recommendation strategies impact your conversions and sales
- Continually learn from your customer journeys to optimize them for tailored experiences
Leverage the power of AI-based personalized recommendations
Analyse browsing patterns, preferences, order data, interests and much more with the WISER
Shopify app. Provide a personalized shopping experience across web, mobile and email to
drive upto 35% higher conversions.
%
Increase in Customer Engagement
%
Increase in Monthly Sales
+
Recommendation Features
%
Increase in Average Order Value
I absolutely love this app. Our sales have increased since using it. We also needed some customizations done and the team completed it quickly. They are very knowledgeable and are a pleasure to work with.