ECOMSPARK 2025 – Central India, kind of celebrated a day of growth and innovation in ecommerce with this premier Ecommerce Summit hosted at Marriott Hotel, Indore on 22nd February 2025.
The Key Takeaway…
Any brands missing out on leveraging technological advancement, data driven strategies and collaboration for growth and innovation are leaving the money on the table as these are crucial for driving success of an ecommerce brand.
A Groundbreaking Gathering ….
To host the event, gathered some of the celebrated brands of Shopify ecosystem –
Not just this, the dynamic event witnessed an unexpected gathering of over 150 Shopify merchants, e-commerce experts, App developers and marketers under one roof to share insights, strategies, and success stories that would shape the future of e-commerce.
Ecommerce Experts & App Partners Attended the event –
✔️ Digiaansh (The Amazon Specialist)
✔️ Flits App
✔️ CrawlApps – The Shopify Plus Agency
✔️ Plobal Apps
✔️ Nector.io
✔️ Logbase
✔️ AiTrillion
✔️ Wiser
and more…
Merchants Attended the event
✅ IKIRU
✅ House Of EM5 (SharkTank Brand)
✅ Erum DW
✅ Rozalie
✅ AAyra
✅ Promiss
✅ Sleepmate
✅ Dream Craft
✅ H|C
and more…
Connections Sparked From The Start…
The day started with an interactive icebreaker where attendees got the opportunity to meet ecommerce merchants and foster meaningful interactions that lay the groundwork for the insightful discussions that followed.
The ECOMSPARK 2025 event served as a vibrant hub where leaders and innovators learned from each other, forged meaningful partnerships and drove growth in the ecommerce sector. Following are the winning strategies shared by industry experts for a successful ecommerce.
Among the many insightful sessions, the first session was on-
Unlocking Conversions with Customer Segmentation & Automation
This session was led by the founder of AI trillion, Sachin Dhanotiya. Speaking on the importance of customer segmentation and automation in boosting conversions through data-driven engagement he provided valuable insights into how leveraging customer data can enhance engagement, personalize marketing efforts, and ultimately drive sales.
Building on the theme of data-driven engagement, the conversation naturally progressed to the power of AI-driven personalization in e-commerce.
Revolutionizing E-commerce with AI-Powered Personalization
Stealing the spotlight, Amit Porwal, founder, WISER AI took the stage with an insightful yet entertaining presentation. Always passionate to talk about the power of personalization, Amit brought an energetic and engaging vibe while highlighting the prominent role of product recommendation in e-commerce growth. The discussion centered around how AI can make e-commerce smarter and enhance user experience. He also shared knowledge on personalization strategies to increase average order value (AOV) and retention. Overall his session was both inspiring and informative, showcasing the immense potential of AI in optimizing product recommendations for better customer satisfaction and business growth.
Here’s what attendees learned:
- How AI-Driven Personalization enhances shopping experiences by delivering tailored product recommendations, increasing customer engagement and satisfaction.
- The importance of personalized product suggestions in Boosting Conversions, driving higher Average Order Value (AOV) and improving retention rates with Smart Recommendations.
- How AI optimizes the customer journey, making e-commerce smarter, smoother, and more intuitive to enhance UX
- Strategies to maximize eCommerce growth and actionable insights on implementing AI-powered personalization to boost sales, foster loyalty, and drive long-term business success.
This session emphasized that personalization isn’t just a trend—it’s a necessity for e-commerce brands looking to thrive in a competitive digital landscape.
Following Amit Porwal’s engaging session on AI-powered personalization, the focus shifted to another crucial aspect of e-commerce success, i.e. Cracking the Conversion Code.
Cracking the Conversion Code – Performance Marketing, UGC, CRO & Website Development
Aditya Vaishnav and Ambesh Sharma, co-founders of Blueslag, dive deep into the strategies that can transform Shopify stores into high-converting powerhouses. Their session revolved around optimizing user experience (UX/UI), leveraging performance marketing, utilizing user-generated content (UGC), and implementing conversion rate optimization (CRO) to drive sales.
The speakers provided actionable insights on:
- Enhancing UX/UI to create seamless shopping experiences that keep customers engaged.
- Using Performance Marketing to target the right audience effectively.
- Harnessing the power of UGC, which builds trust and influences purchase decisions.
- Implementing CRO techniques to refine websites for maximum conversions.
With real-world examples and practical strategies, Aditya and Ambesh offered a roadmap for e-commerce brands looking to scale efficiently. Their discussion emphasized the importance of data-driven decisions, A/B testing, and continuous optimization in staying ahead of the competition.
This session was a goldmine for Shopify merchants eager to refine their online presence and turn visitors into loyal customers.
ECOMSPARK 2025 Event featured an engaging Tech Panel Discussion to dive deeper into the technical and operational aspects of scaling an online business.
ECOMSPARK Panel Discussions on E-commerce Growth & Innovation
Amit Porwal hosted a dynamic tech panel discussion, bringing together industry experts to share their knowledge. The panel members were –
- Raul Yadav, CTO of ITX
- Anurag Pandey, Founder of Control F5
- Anshumman from Amazon
- Saurav from DHL
- Atul Poharkar from Plobal Apps
The discussion delved into key challenges and opportunities in the e-commerce space, covering topics like mobile commerce, digital transformation, AI-powered automation, and customer experience.
Embracing Mobile Commerce – Insights from Atul Poharkar
Amit kicked off the discussion by asking Atul Poharkar how Shopify merchants can be educated about mobile commerce, app adaptability, and the strategic use of mobile apps.
Atul highlighted the increasing importance of mobile commerce, emphasizing that with more shoppers preferring mobile devices, merchants need to adopt mobile apps to enhance user experience and drive engagement. He discussed strategies for educating merchants, including showcasing success stories, emphasizing app benefits such as faster checkouts and personalized shopping experiences, and leveraging data to demonstrate mobile commerce growth.
Bridging the Offline-to-Online Gap – Anurag Pandey’s Perspective
Amit then posed a question to Anurag Pandey on how he assists merchants in transitioning from offline to online and the challenges faced during this shift.
Anurag acknowledged that educating merchants about e-commerce can be challenging. However, he emphasized that demonstrating real value is key. His company, Control F5, helps businesses establish an online presence by building websites, optimizing their digital storefronts, and implementing SEO and digital marketing strategies to enhance brand visibility. He pointed out that with online shopping becoming the norm, brands must adapt to stay competitive.
Managing Global Customer Support – Rahul Yadav’s Approach
Rahul Yadav shared insights on how ITX manages customer support across different time zones, especially since many Indian companies cater to U.S. customers.
He explained how their team ensures seamless customer support operations, handling queries even during midnight hours. With a large support team and robust systems in place, they ensure high customer satisfaction, building trust among merchants worldwide.
AI & Automation for Shipping Efficiency – Insights from DHL
Saurav from DHL discussed the role of AI and automation in improving shipping efficiency.
He highlighted how DHL is leveraging AI-driven solutions to optimize logistics, reduce delivery times, and enhance accuracy in shipping. Automation has streamlined processes, reducing errors and improving overall supply chain efficiency.
Key Insights from the Panel
The panel discussion provided valuable insights, emphasizing the importance of:
- Mobile commerce adoption for enhanced customer engagement
- Educating merchants on the transition from offline to online business models
- Efficient customer support strategies for global operations
- AI and automation in logistics for optimized shipping solutions
As e-commerce continues to grow, leveraging technology, automation, and customer-centric strategies will be crucial for success. The session at ECOMspark reinforced the importance of staying ahead of trends and adopting innovative solutions to drive business growth.
Fun and Games Bringing the Spark to the Event…
Amidst insightful discussion on the growth of e-commerce and its innovations, attendees had the opportunity to unwind and engage in some lighthearted activities. They enjoyed two engaging games that added a playful and interactive touch to the event –
- Take the Highest Selfie – A fun challenge to snap a selfie with the founders of the five co-hosting companies. This activity encouraged networking and created memorable moments among participants.
- AKA Classic Teen Patti – A thrilling game that introduced a bit of excitement into the day. This classic card game provided a welcome break from the sessions, allowing attendees to relax and enjoy some friendly competition.
These activities not only fostered connections but also ensured that the ECOMSPARK 2025 Shopify Event was as enjoyable as it was insightful, making it a truly well-rounded experience for everyone involved.
A Perfect Ending…
After a day filled with insightful sessions, engaging discussions, and fun activities, ECOMSPARK 2025 wrapped up on a high note.
The event concluded with a special thank you to speakers, sponsors, and attendees, followed by final insights from industry leaders. The Networking High Tea provided a relaxed setting for attendees to connect with speakers, panelists, and fellow participants nurturing collaborations and exploring new opportunities.
This closing session was a perfect blend of gratitude and forward-thinking, setting the stage for future partnerships and growth.
A Collaborative Success
The success of ECOMSPARK 2025 Indore Ecommerce Summit is not just accredited to WISER AI alone. It was the collaboration and incredible support of our esteemed partners AI Trillion, ControlF5, Blueslag Technologies, and ITGeeks that helped create an unforgettable experience for all attendees. Their contributions played a vital role in making this event a powerful platform for learning, networking, and innovation.
Looking Ahead: The Impact of ECOMSPARK 2025
ECOMSPARK 2025 was truly an unforgettable experience, offering a platform for e-commerce professionals to learn, network, and grow. As we look forward to future events, we are grateful for the connections made, the knowledge shared, and the innovations discussed.
A huge thank you to everyone who made this event a success!
Reviews of the Attendees!
Shalu Sharma – Expert Village Media Technologies
‘ECOMSPARK was truly an amazing event! I had the chance to connect with so many app founders, agency leaders, and merchants, and every conversation was a learning experience.
Hearing different perspectives on scaling businesses, growing Shopify stores, and navigating the ever-changing eCommerce landscape was both insightful and inspiring. It was great to see how businesses are innovating, whether through new technology, strategic partnerships, or creative marketing approaches.
More than anything, the event reinforced how powerful collaboration can be. There’s so much we can achieve when we bring together ideas, expertise, and a shared goal of helping eCommerce businesses grow.’
Prachee Paliwal – WISER
‘I was at the main entrance for an hour or so, I was able to meet everyone who attended the event so basically I started networking before the event actually started. It helped me understand the journey of founders, meeting people of the same genre was fun. Overall. It was a good experience.’
Toshita Agrawal – Expert Village Media Technologies
‘It was my first time attending a Shopify event, and I felt both excited and a little nervous. As I stepped in, I overcame my nervousness, reminded myself to be confident, and started engaging with the people I was going to meet.
At first, my CEO, Amit Sir, gave his presentation. I listened attentively and observed how confidently he spoke on stage. His presentation was excellent, and I learned a lot from it. After that, I started talking with Shopify experts—tech professionals who have their own apps on Shopify. I discussed the challenges I faced while coding on Shopify, and Shashank Sir, the founder of PushOwl, guided me in a very helpful way.
I also met Atul Sir from the Pobal App. He shared his experiences and insights on handling conversations with merchants. He was very insightful and open in sharing his journey. Additionally, I connected with other Shopify experts like Sweta, the founder of FoxSell, and various Shopify merchants. Some merchants were eager to learn more about Shopify, and I shared a brief introduction about our product recommendation app, Wiser.
Overall, it was a fantastic event. I learned a lot, expanded my network in the tech field, and felt grateful for this opportunity. I hope to attend more such events in the future!’
Now, we want to hear from you!
Did you attend ECOMSPARK 2025? Share your biggest takeaway in the comments!
Let’s continue the conversation and keep pushing the boundaries of e-commerce innovation together. Until next time, here’s to growth, success, and new opportunities in the world of e-commerce!
